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Immediate Joining for Client Data Specialist

1.00 to 3.00 Years   Hyderabad   17 May, 2023
JPMorgan
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Successful Account Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:Job Responsibilities :
    • Ability to communicate with customers in a metrics-based environment and to navigate multiple technologies while staying engaged our customers
    • Demonstrate resiliency and extreme adaptability in a fast-paced environment
    • Possess strong customer focus with the ability to have detailed conversations with our customers
    • Take ownership of each customer interaction while treating customers with respect and responding with empathy
    • Document customer account activities thoroughly and concisely, demonstrates personal excellence including punctuality, integrity, and accountability
    • Approach problems logically and with good judgment to ensure the appropriate customer outcome
    • Make appropriate decisions on behalf of our customers quickly and effectively, effectively prioritize work to ensure efficiency, required to abide by all applicable regulatory and department practices and procedures, the ability to work independently and in a team environment, think critically and exercise independent judgement
    Required Qualifications, Skills and Capabilities :
    • High School diploma/GED required
    • Must be willing to work in an environment that requires 100% phone-based customer interaction
    • Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face
    • Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred.
    ,

Keyskills :
sqlinformaticadatastageetlcustomer focuscustomer support

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