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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Logistics / Courier / Transportation |
| Functional Area | Sales / BD,IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Show More We offerThe Implementation Analyst connects customers to Maersk by recommending and implementing optimized integration solutions to simplify and improve the day to day execution of the business.The Implementation Analyst may be engaged by other regional CPI units to augment capacity shrinkages or support critical implementations.The Implementation Analyst is focused on delivering optimal integration solutions for the regional accounts or as engaged on global implementations. On large scale or highly complex implementations, the Implementation Analyst may support an Implementation Manager throughout the implementation.Show More Key responsibilitiesPerform business requirements gathering by liaising with Customer Service teams and Maersk customers Recommend optimal integration solutions across digital, service-oriented platforms and traditional EDI implementation Coordinate development, testing and deployment activities within Maersk Technology Ensure that a functional handbook is completed and handed over to the Support team after hyper care Manage relationships with Customer Service teams and Maersk customers To be successful in this position, the candidate must be results and solution driven, methodical and a team player. The candidate is expected to drive a positive customer experience by being accountable, listening and addressing our customer s business needs and feedback. Show More We are looking forProven working knowledge and experience in Logistics processes and/or applications At least 5 years of working IT experience within business analysis, development or quality assurance Data interchange standards: X12, EDIFACT, XLM, JSON File transfer protocols: SFTP, SMTP, AS2, API Service-oriented or information management platforms: Oracle, OpenText, Axway Business and productivity tools Strong written and verbal communication skills Detail oriented Excellent analytical and problem-solving skills Exceptional interpersonal skills Communication and Negotiation Project Management and Planning Critical thinking Team player Bachelor s Degree in Computer Science, Engineering, Business Administration or related fieldShow More,
Keyskills :
customer relationsfile transferquality controlbusiness analysisdocumentationregional accountstroubleshootingproject managementproblem solvingcustomer servicecomputer science