Jr Customer Service Executive - Customer Service Operations...

0.00 to 2.00 Years Hyderabad 04 Mar, 2024

Job Location	Hyderabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	Telecom / ISP
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Job Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc. for any issue resolution Provide L1/L2 support to resolve hardwares/oftware issues by applying technical expertise.Broad outline of the Role Operational role that works under direct supervision, responsible for day-to-day customer service operationsMinimum qualification & experience Graduate with 0-2 years of experienceKey Responsibilities Maintain daily activities and routines. Ensure SLA are achieved and work proactively to maintain the same.Knowledge / SkillsCommunication Skills,

Keyskills :
Communication Skills

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Jr Customer Service Executive - Customer Service Operations...

Job Description

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