L&D Specialist

Job Description

Learning & Development handles the global learning, leadership development, performance and talent management functions of Invesco. This role requires a combination of strong administrative, analytical and program management skills with excellent written and verbal communication skills.KEY RESPONSIBILITIES / DUTIES:Training Administration (~50%):

• Support routine administration of global Learning & Development training courses including, but not limited to vendor communication, global training scheduling, room booking, participant communications, pre-work and material coordination, contract management, data entry and management of training offerings in the Learning Management System (LMS), and online learning support
• Support Learning & Development programs as producer for live web-based virtual learning offerings, in support of facilitator

Monthly Induction(~10%):

• Plan, organize and execute monthly Induction sessions
• Send invitations to the key partners and incorporate any changes to the schedule
• Maintain trackers for attendance and keep it up to date

Training Promotional Activities (~20%):

• Promote Learning & Development programs/artefacts/resources as necessary through various channels of communication.
• Be a learning champion, responsible to promote learning hub (Degreed) proactively
• Be the central point of contact for Hyderabad and APAC online learning users
• Identify innovative and creative ways to promote continuous learning and increase the uptake of learning solutions/programs Online/offline/virtual/face to face.

Reporting and Analysis (~10%):

• Collect, record, and maintain participant training records
• Run reports from LMS and PeopleSoft on Talent and Learning & Development activities including monthly, quarterly and annual tracking documents; metrics reporting; and analysis of various data trends
• Provide analysis on course evaluation data, including Level 1 and 3 evaluations, summarizing and making recommendations to maximize impact and efficiencies
• Analyze operational processes and recommend process improvements that enhance productivity (demonstrate digital tools when available and appropriate)

General Administrative Support (~10%):

• Monitor Learning & Development inbox and appropriately handle general inquiries
• Liaise with and provide back-up support to other L&D Coordinators for Learning & Development program management, broad-based data management and reporting, and general coverage of L&D administration activities
• Make recommendations that champion administrative efficiencies
• Help produce communications or training materials as needed to include light design of job aids or internal presentations
• Assist in the management of updates and content for intranet pages owned by Learning & Development
• May direct outsourced vendor in project/administrative initiatives

WORK EXPERIENCE/KNOWLEDGE:

• 6+ years general work experience in operations or administrative support.
• 2-3 years direct experience demonstrating excellent communication and analytical skills. Experience in shared services supporting disbursed stakeholders, global administration/operations support, process improvement, HR, Learning or Talent Management preferred.

FORMAL EDUCATION:Bachelor s degree and/or relevant degree in a field related to Administration, Organization Development, Learning, HR, Management (or equivalent academic or vocational qualification) preferred. License/Registration/Certification: (minimum requirement to perform job duties) NoneSKILLS/COMPETENCIES/ATTRIBUTES: General:

• Able to work well in both a team environment and autonomously; builds partnerships and demonstrates collaboration with others
• Must be a self-starter, detail-oriented and accurate with minimal supervision
• Must be able to work under and meet short deadlines
• Maintains client focus
• Exhibits integrity

Presentation Skills:

• Preferred: Ability to present in meetings, run focus group discussions and facilitate conversations related to L&D programs

Communication:

• Excellent written and verbal communication skills are essential; must understand the importance of clear communication and be able to interact professionally with all organizational levels
• Able to create presentations, proposals, templates, agendas targeted to all levels of the organization
• Strong ability to adjust messages to the needs and interests of varying audiences
• Excellent self-proofing skills to assure accuracy and high-quality results
• Undertake any junior staff development needs conversations with key stakeholders

Analysis:

• Able to analyze operational processes and recommend process improvements that enhance productivity (leverage digital tools when available and appropriate)
• Able to organize and analyze large amounts of data from multiple sources
• Understanding of basic accounting principles

Project and Program Management:

• Able to handle global and local projects from beginning to end in order to meet and exceed client and project expectations
• Has a detailed orientation and can anticipate necessary tasks, identify potential risks and develop work plans/strategies to address each
• Excellent organizational and time management skills to work on multiple and assorted assignments; must have a strong sense of urgency and the ability to effectively prioritize and multi-task assorted tasks daily

TECHNICAL SKILLS:

• Highly skilled in all Microsoft Office products (e.g. Word , Excel , PowerPoint , Outlook , SharePoint ) with the ability to create professional presentations, documents and graphs; intermediate-level Excel skills (including experience using pivot tables, charts and VLOOKUPs) advanced Excel skills helpful
• Comfortable and curious to learn new technologies and look for ways to automate and streamline processes
• Exposure to automated service request or workflow tool preferred (e.g. Service Now)
• Experience using virtual meeting tool (e.g. WebEx, Zoom, Level 3, Adobe Connect, etc.) and handling/producing virtual sessions helpful
• Preferred: Human Resource and Learning Management Systems to process and research transactions, handle data and create/run reports helpful
• Preferred: working knowledge of web-based technologies (such as Photoshop , Captivate , Brainshark , etc.) that facilitate the creation of intranet web pages and online training useful

Invesco Competencies:

• Passion for excellence through strong execution.
• Collaborates and builds believing relationships.
• Communicates effectively and respectfully.
• Promotes innovation and continuous improvement.
• Thinks ahead and makes fact based decisions.

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Keyskills :
aidsdata managementpivot tablesdata entryadvanced excelprogram management skillsadobe connectweb pageslearning management systems