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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Responsibilities: ITIL Certified (Foundation minimum, prefer Intermediate) Able to implement and advise on ITIL process (Incident Management, Change Management, Service Operations, etc) Identify process, procedure gaps Familiar with multiple tools listed above under L2 AWS, Zabbix, Github, SVNCVS, Cfengine, Chef andor Puppet, Cobbler, JIRAConfluence, PagerDuty etc. (Plus) experience with new technologies such as Docker OpenStack NoSQL Solutions (Mongo, Cloudera, Hadoop) Familiar with project management tools (MS Project or similar, JIRA) and processes (Agile and Waterfall; general SDLC) ExpertCreative Problem Solver Demonstrated solutions to complex technical issues (tech debt, work around resource constraints, upgradesreplacement of legacy infrastructure, etc) Strong architectural, design, and integration experience ImplementedExperienced with Hybrid cloud solutions (SaasIaaS) Successfully designed and implemented highly available servicessolutions Identify potential deficiencies in RM Operations and ideally be able to suggest potential solutions Experiences leadingimplementing technical integrations (ie ticketing systems with monitoring solutions, APIs, etc)
Keyskills :
nosqlitil certifiedcustomer relationschange managementawsjavaitil processagilejiraclouddeliveryhybrid cloudlinuxticketing systemssdlccvsproject managementincident managementitilservice operations