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LIMS Techno functional service delivery lead

8.00 to 10.00 Years   Hyderabad   27 Jan, 2021
E I DuPont India Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

*

  • Position Title: LIMS Techno functional service delivery lead
  • Function: Information Technology
  • Reporting to: Sudheer Gopisetty
  • Job Scope includes:
    • Responsible to Provide both functional/technical insights to vendor teams
    • Troubleshoot the LIMS, Sample manager specific issues and addressing them through quality fixes
    • Responsible for integrated incident and problem management
    • Responsible for change, release management, and testing associated with non-impact, operational readiness, and transition acceptance. Also includes documentation and training to develop the expertise of the AMS support personnel, Site and Business Key users, and other end users.
    • Life cycle management (LCM) activities oversight which includes system upgrades, advance break/fix, data migration, configuration and interface needs.
    • Responsible for communications and interfacing with business and site laboratory key contacts and external stakeholders impacted, or potentially impacted, by service disruption, additions, changes, and/or reductions in service. Requires frequent interactions with quality personnel, business process owners (BPOs), Enterprise and business solution architecture teams and other Cross-functional teams as part of LCM activities.
    • Responsible for service delivery decisions made to ensure application service level targets are met or exceeded (performance and availability)
    • Responsible for information security and compliance
    • Responsible for end-to-end asset inventory and documentation
    • Responsible for disaster recovery and business continuity planning
    • Responsible for 24x7 365 support
LIMS Techno functional service delivery lead, the candidate will be responsible for the quality applications Laboratory Information Management systems including Sample management and integration manager along with related interfaces. These systems enable product quality data across DuPont Specialty products and promotes a customer focused quality culture. She/he shall possess strong functional/technical expertise in Thermofisher suite of products and also be responsible for interfacing with the LIMS business community and other IT teams.
  • Mandatory: Skill Sets/Experience:
    • Qualifications Strong IT background with atleast 8-10 years experience Functional and technical expertise in Sample Manager, LIMS and SAP QM and exposure to IP21, NWA Quality Analyst, and other interfacing environments Advanced Server and Networking skills Understand Analytical and Quality Work Processes Good interpersonal skills, Ability to analyze and resolve problems, Understands and converses in English
    • Education or Certifications Minimum of a BS degree in a scientific, technical or computer related field. Candidates for this position should have 8 or more years of computer, analytical and/or quality related experience.
    • Technical skills
  • Extensive functional and technical knowledge of Sample Manager 11, preferably 12
  • Prior programming and debugging VGL programs and calculations is mandatory
  • VBScript or PowerShell and implementing instruments in Integration Manager V3.2 or later is MUST
  • VB.NET hands-on experience is preferred
  • Candidate must be well versed with Server 2012 or later
  • Desired to have Skills:
    • Exposure to SAP-QM, QM-IDI, EFM SM-IDI and AspenTech IP21 environments or prior experience in integration space is preferred
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Keyskills :
service deliverysladeliverytransitioncustomer relationssap qmservice leveldata migrationcustomer focusproduct qualitybusiness processquality analysisdisaster recoverytechno functional

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