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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Operations Management |
EmploymentType | Full-time |
Manager - Team Lead Customer ServicesIn this role, you will be a part of the onshore delivery centre in a remote working environment. The immediate challenge is to set the operations up, integrate the teams into Genpact culture and grow the centre by taking up more end-to-end work, and hence you are expected to drive the digital transformation agenda while maintaining the highest standards of service delivery. This centre will a model centre and POC for other business lines and accounts to grow within Australia.ResponsibilitiesThe delivery team primarily focuses on:
Keyskills :
environmental impact assessmentteam leadingteam buildingservice levelcustomer focusrisk mitigationservice deliverywealth management