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Manager - Sales Operations

5.00 to 8.00 Years   Hyderabad   27 Sep, 2023
Samriddhi Mantra Placement Services Hiring For Reputed Financial Services Company
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 10 - 16 Lakh/Yr
IndustryFinancial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities:Manager Sales Operations:
    • Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics.
    • Work with AVP/CBO of Sales to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff.
    • Work with Sales AM/DMs to motivate and drive the performance of the Sales Team.
    • Consistently ensure that business is conducted with integrity at all times and that behavior aligns with CVFS values.
    • Serve as the main point of contact for Sales Team and address calls for most general business issues; escalate to AVP of Sales, as appropriate.
    • Work closely with AVP of Sales to drive strategy through discussions with Sales Team.
    • Analyse performance metrics data and leverage it to effectively coach and develop the Sales ops team.
    • Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the teams and recruitment in accomplishing company goals.
    • Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency.
    • Work effectively with internal support departments (Risk, Credit,HR,BI) to develop effective sales strategies that promote sales to new and existing customers.
    • Continuously research and remain knowledgeable of industry trends and competition.
    • Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
    Skills
    • Proficient computer skills,MS Excel, GSheets & PPT
    • Attention to detail & quick learner
    • Good Communication - Verbal & Written
    • Able to analyze problems and provide solutions
    • Should be able to adapt to the changing and challenging situations
    Personal
    • Prior experience with Business ops/ call centers in relevant job roles.
    • Experience managing Sales Support teams with demonstrated new sales track record.
    • Demonstrated leadership, communication and problem solving skills.
    • Ability to effectively utilize CRM tools to monitor performance and effectiveness of Business generation.
    • Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills.
    • Ability to work effectively in an office-based environment

Keyskills :
sales operationsteam management

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