Manager,Solution Architect

Job Description

Amazon Business (AB) is a $10B+ marketplace with rapid year on year growth. AB combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to the needs of businesses. Our customers enjoy a variety of benefits, including business-only pricing and selection, Business Prime, procurement controls, purchasing system integrations, payment solutions, tax exemptions, dedicated customer support and more.Amazon Business is looking for experienced and motivated manager to coach, grow, and partner with technically skilled, customer-facing Integration Specialists. You will help develop the industry s best integration specialists by enabling and coaching them on best practices, architecture, presentation and speaking skills, as well as how to seamlessly integrate customer systems with Amazon Business platform using standard industry protocols such as APIs, EDI, OAG, OCI, XML, cXML. In collaboration with sales and customer success, you will be responsible for successful customer and partner integration with Amazon Business platform.In this role, you will need to be functionally and technically capable and credible in your own right as well as effective in shaping the customer and integration-focused skills of your team. You must enjoy learning and introducing new technology and new industry standard in order to help colleagues and customers embrace and adopt these. You will help team members ramp-up on Amazon Business and industry standard commerce integration skills as well as develop speaking, writing, presentation, and executive interaction skills. You will also need to be adept at interacting, communicating and partnering with external Partners and other teams within Amazon Business such as Alliances, Professional Services, Sales, Product, Engineering, and cross-functional teams to coordinate new product integrations and launches. You will need to Develop and execute operational processes, and manage on-going integration with customers and partners. Your team will manage programs from discovery through implementation and post-production support whilst reporting success metrics. The team will also facilitate project scoping; identify and track dependencies with external and internal teams; coordinate and communicate timelines for the development of new integrations and products; and generate and execute project plans. You will also represent your team to executive management.Core Job Responsibilities Include: As a key member of the Amazon Business External Systems Integrations team, ensure leading a team of integration specialists, lead technical projects and technical integration of Amazon Business platform with customers, platforms, partners and communicate directly with internal and external stakeholders. Hire, on-board, train, and develop new Integration Specialists from internal and external sources Coach Integration Specialists in the skills needed to successfully integrate customer or partner Capture and share best-practice knowledge amongst the Integrations community Guide and motivate the development of implementation knowledge-base, reusable component and other high-value guidance and best practices Lead external integration architectural discussions and implementations to ensure solutions are designed for successful deployment Lead technical projects and technical integration of Amazon Business platform with customers, platforms, partners and communicate directly with internal and external stakeholders. Leverage Amazon Business integration platform to automate business processes with customers, platforms and partners. Continuously improve our integration processes, time and data quality. Lead external integration architectural discussions and implementations to ensure solutions are designed for successful deployment. Provide technical consultation to companies integrating with Amazon Business Motivate the team to Drive and build innovative, creative and reusable solutions for challenging external integration requirements. Partner with Amazon Business teams, customers, platforms and partners worldwide to identify new needs and user interfaces. Work closely with Amazon Business, technology team to innovate and simplify complex integration needs., Computer Science degree or equivalent practical experience in technology. Min. 10 years of relevant experience in hands-on Integrations including map development, API development, XSLT, XSD, REST, SOAP based services. Min. 7 years of experience with integrations of B2B marketplaces with procurement and ERP applications utilizing API, EDI, OAG, OCI, XML and cXML Min. 5 years of management of technical integration resources Working knowledge of software tools and methodologies Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers across internal and external organizations. Experience writing Business requirement documents, functional and technical design documents, troubleshooting complex integration failures, working with external integration partners, and testing interconnected systems. Demonstrated ability to adapt to new technologies and learn quickly Strong verbal and written communication skills. Experience with EDI communications standards and protocols. Experience working in client side roles preferably in Tech consulting French, Spanish, German language skills (preferred) Knowledge of Procure to Pay integrations, Punchout and ordering Integrations Experience of working in ERP/ Procurement systems such as Ariba, Coupa, SAP-SRM, Oracle iProcure, Zycus, other ERP ( procurement modules. Experience with automating and implementing B2B integrations Strong verbal and written communication skills. Experience with API Development and Integrations, SSO, Procurement platforms and ERP system integrations.

Keyskills :
salescomputer scienceerp systemgerman languagejavaenvironmentcustomer relationsdeliverypost productionapi developmenttechnical designclient sidelanguage skillscustomer supportit management