Order to Cash in BPO Industry

1.00 to 5.00 Years Hyderabad 16 Aug, 2023

WHITE HORSE MANPOWER CONSULTANCY (P) LTD

Job Location	Hyderabad
Education	Not Mentioned
Salary	Rs 3.0 - 6 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

Understand and effectively manage the teams governance and performance

Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner

Clearly communicate team goals and deliverables and keep the team updated on changes

Coach team members and provide the first level advice on procedures/methods

Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning

Maintain client relationships interface through regular connects and emails

Understand client priorities and problems & help translate actions for the team

Keyskills :
record to reportorder to cash

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