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Outlet Manager ( Retail Chain of Bakery & Pastry Outlet in Hyderabad )

4.00 to 6.00 Years   Hyderabad   09 Sep, 2022
Oasis Human Resource Consultants Hiring For Leading Retail Chain In Bakery & Pastry Outlets in Hyderabad
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryRetail
Functional AreaF&B Service
EmploymentTypeFull-time

Job Description

    Job descriptionRoles and Responsibilities
    • To conduct the briefs of the team members at the commencement of the shift
    • To supervise and guide the team members in performing their work
    • To actively support the team members during busy hours
    • To plan and prepare the action plan for handling busy operations time.
    • To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly
    • To check the table set up, cleanliness, AC temperature at the commencement of
    • shift
    • To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc
    • To promote and upsell the special menus and services
    • To check the uniforms, grooming standards of the team members of the restaurant
    • To check the restaurant set up at the commencement of the shift
    • To check the restaurants cleanliness and hygiene
    • Coordinate daily Front of the House and Back of the House restaurant operations
    • Deliver superior service and maximize customer satisfaction
    • Respond efficiently and accurately to customer complaints
    • Regularly review product quality and research new vendors
    • Organize and supervise shifts
    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs for goods, kitchen utensils and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage restaurants good image and suggest ways to improve it
    • Control operational costs and identify measures to cut waste
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community through word-of-mouth and restaurant events
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations
    • To co-ordinate with Front Office, Kitchen etc regarding special events and execution of the same
    • To maintain the inventory of all the items of the restaurant and to report shortage
    • or loss of the items if any
    • To take feedback about customer satisfaction levels and to compile the guest
    • history regarding their preferences, special requirements etc
    • To approve the stores requisitions of the various items required at restaurant
    • To comply with all health and safety regulations
    • To maintain log book and to make necessary entries for further prompt action
    • To approve leaves of the team members
    • To prepare duty roster of the team members of restaurant
    • To conduct the training for team members as per the training calendar
    Desired Candidate ProfileAny Graduate , BHM would be preferred ,Bachelors Degree in Hotel Management / Any Specialization in F&B or hospitality related field Experience 4 to 5 years plus years from FMCG, retail or restaurant operations function.Like , Pizza Hut, Burger King, MacDonaldPerks and BenefitsRs. 28,000/- to 32,000/- Net per month

Keyskills :
retailoutlethospitalityrestaurant manageroutlet managerassistant restaurant managerquick service restaurantpizza huthyderabad

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