Product Support Analyst - Technical Customer Support (IN)

4.00 to 7.00 Years Hyderabad 30 Mar, 2022

Job Location	Hyderabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Current Opening Product Support Analyst - Technical Customer Support (IN) Job Description Expertise in developing responsive Web applications using HTML5, JavaScript, CSS3, Bootstrap framework, SASS, SCSS. Experience: 4-7 Years Responsibilities: The incumbent will work on problem reported by customers, analyse and identify root cause, deliver solution with in SLA timelines and enhance customer satisfaction, improve customer retention. What we are looking for: - Must have technical troubleshooting/ help desk experience - Knowledge of cookies, cloud, cognito - Strong communication skill for interfacing international customers - voice and non-voice - Willing to work in shifts - CRM, Start-up experience preferred Education : Graduate in any discipline Job location Hyderabad, India. Experience: Responsibilities: What we are looking for: Education : ,

Keyskills :
troubleshootingreportingsqlbasisbillingroot causeproduct supportcustomer supportweb applicationscustomer satisfactionslarootsasshtml5cloudcookiesanalysishelpdeskbootstrap

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Product Support Analyst - Technical Customer Support (IN)

Job Description

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