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Senior Associate, Contextual Marketing Support, Consumer Banking & Core Engine

3.00 to 8.00 Years   Hyderabad   19 Dec, 2022
DBS Asia Hub 2
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    *Senior Associate, Contextual Marketing Support, Consumer Banking & Core EngineBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. We want to be the most intelligent bank in the world by leveraging AI and Data Science for building hyper personalization solutions for our customers.Roles & Responsibilities
    • Administer UNICA Campaign product and OS Application support
    • Support MariaDB and DB2
    • Implement and maintain security
    • Administer Server and scalability across each environment
    • Troubleshoot issues, both from a production as well as a performance standpoint
    • Perform data and systems analysis to translate business needs into technical code, as well as maintain and support code Troubleshoot issues with existing data model and flowcharts.
    • Modify existing flowcharts creating the next major release that incorporates new features from user feedback.
    • Create new campaign flowcharts from scratch based on requirements provided from Business Analysts and end users.
    Required Skils
    • Total 3 to 8+ year of experience in Contextual Marketing Support
    • Good to have Knowledge or experience with UNICA Campaign product support
    • Good experience/knowledge in windows, database and OS from application support perspective
    • Experience in UNIX Shell Scripting
    • Experience in SQL (MariaDB, DB2)
    • Experience with data analysis
    • Support CMP migrations/upgradations.
    • Performance tuning of existing flowcharts applications and recommend best practices
    • SRE. Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment
    • Capacity monitoring & Observability of production Infrastructure, automated alerting, performance monitoring and reporting tools. Conduct periodic review of system performance for capacity planning and identification of system improvements
    • Good Communication Skills.
    • Team Management skills.
    • Excellent problem-solving skills and logical process thinking.
    • Experience with ADOBE Campaign beneficial
    ,

Keyskills :
customer relationsinsurancequalitysalesmisdata sciencepersonal loansunica campaignproblem solvingconsumer bankingsystems analysiscapacity planningmarketing support

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