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Sr Lead/ Head-Technical Writing COE (Leading MNC IT Product Co)

12.00 to 18.00 Years   Hyderabad   03 Jan, 2023
Vertex Corporate Services India Pvt Ltd Hiring For Leading MNC IT Product Company
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Writing
EmploymentTypeFull-time

Job Description

    Position: Sr Lead/ Head-Technical Writing COE (Leading MNC IT Product Co)Role:- Responsible for setting up the technical writing CEO and assisting your team of associates in creating and managing their technical content for internal and external use.- Work with Product Managers, Product Owners and Development teams to understand the Companys line of products, underlying user journeys and capabilities- Lead a group of technical writers to educate, support and address ever-growing documentation needs and work along with this team for peer editing, defining writing standards and continually improving content via feedback analysis.- Write, edit, and format complex technical content (such as user guides, API docs, training materials) for new and updated initiatives following corporate standards, guidelines and style guide.- Drive for clarity of writing, consistency in documentation structure and layout and depth to details across content developed for different user types across product lines.- Take lead into defining and maintaining content authoring and content publishing processes, sharing insights and metrics for improving content quality and operational efficiency.- Engage with regional internal stakeholders (Product house, Engineering, Customer Success, Marketing) to enhance user experience by providing up-to-date detailed documentation.- Complete end-to-end ownership and accountability for technical documentation track create, revise, publish and maintain world-class content in a centralized Knowledge Base.- Work along with other teams in Agile Scrum methodology to plan, present, align and prioritize documentation work items - Develop and Maintain Company Technical Communications style guides, templates and standardsRequirements:- Four-year degree or equivalent experience. Degree in technical communications, technical writing, English, or a related communications field is preferred.- At least 12 to 15 years of experience in technical communications, technical writing, or a related field.- Should have experience working in an IT Product Company in Technical Writing- Should have experience in setting up a Technical Writing COE- Should have experience in managing global stakeholders - Good team leading experience- Ability to manage multiple deadlines in fast-paced environments with changing priorities.- Self-starter who exhibits a professional, positive, can-do demeanor and attitude.- Ability to understand and document complex technical problems in simple terms.- Experience with content management system (such Adobe Experience Manager).- Understanding of API doc specifications.- Knowledge of project management toolsets such as Rally, JIRA, Confluence.- Knowledge of version control systems such as Git is a plus.- Ability to read and understand code written in HTML, CSS is a plus.Location: Pune/ Chennai/ BangaloreThis position is for a Client of Vertex Corporate Services which is a Leading MNC IT Product Company

Keyskills :
technical communicationtechnical writingsetting up coe

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