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Support Analyst

8.00 to 13.00 Years   Hyderabad   27 Mar, 2024
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 16 - 26 Lakh/Yr
IndustryOil & Gas / Petroleum
Functional AreaReal Estate Consultant / AgentManagement Consulting / Strategy
EmploymentTypeFull-time

Job Description

    The IT support analyst provides front-line support to help users handle issues with computer programs, hardware, and peripherals. In this role, the IT support analyst quickly responds to user concerns, examines issues with applications and equipment, and develops and deploys solutions to keep computers working as intended. They also work closely with IT analysts, technicians, and administrators to resolve issues that require extra attention or indicate a larger problem within the IT ecosystem.IT support analysts utilize technical and creative problem-solving techniques, delivering outstanding client service throughout the workday. While their duties may shift depending on the specific situation, their main goal is to ensure that employees throughout the organization can utilize the software and devices that they need.

Keyskills :
serviceissueresolutiontechnicalcustomersupportsystemmanagementapplicationanalyticalphoneexcellentstrongtroubleshootcallspatients

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