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Technical Account Manager

8.00 to 13.00 Years   Hyderabad   19 Mar, 2024
MILLENNIUM BABYCARES PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 14 - 26 Lakh/Yr
IndustryOil & Gas / Petroleum
Functional AreaEducation Management / Director / PrincipalAdministration / Facility / Transport
EmploymentTypeFull-time

Job Description

    We are looking for a qualified Technical account manager to oversee and address our customers technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals.Ultimately, you should be able to provide technical, product and business knowledge to support sales process and strengthen customer relationships.ResponsibilitiesProvide technical support for customers to support pre-sales and post-sales processesAddress all product-related queries on timeTrain customers to use products effectivelyProvide developers with customers feedback to help identify potential new features or productsReport on product performanceIdentify solutions to reduce support costsAnalyze customers needs and suggest upgrades or additional features to meet their requirementsLiaise with the sales department to win new business and increase salesEstablish best practicesKeep track of sales performance metrics

Keyskills :
managementcustomersupportbusinessdatabaseanalyticalclientdevelopmenttechnicalserviceprofessionalfacingprojectstrongservicesissues

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