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UrbanLadder.com - Store Manager - Retail

3.00 to 5.00 Years   Hyderabad   09 Jun, 2023
Urban Ladder Home Decor Solutions Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Company Information: We are a leading omnichannel Furniture Home Decor company that aims to provide a curated destination for home solutions to help urban Indians create beautifully designed homes.With over 10,000 + products, 12 categories and 90+Subcategory (sofas, beds, dining tables, storage shelves, etc.) and 13 stores in 5 cities, we are constantly growing in every way. We were awarded the Best Digital Startup in 2012. About the Role: As a Retail Store Manager, you will be primarily custodian of the Retail Store sales and operational success and continuance of the UL Brand experience at the Store. Role will include: - Monitor the daily operations at the store including customer experience, escalations, revenue and people related responsibilities- Ideate, execute and continuously work towards making the product and service experience better for our customers to ensure that the Store consistently exudes our brand experience- Monitor Inventory cycles and stock replenishment in coordinating with the Operations and Sourcing teams- Track and analyze Store and Team member performances on a daily basis and execute measures to enhance performance- Recommend measures to the board for enhancing store profitability and efficiency through process and system improvements- Liaise with Sourcing / Product / Customer Service team to share feedback on products and process as and when needed- Engage and motivate the team members towards target achievement, customer centricity and better performance and work with the Training Team on identifying training needs and work towards building a motivated team at the Store. Desired Skills and Functional Experience: - Retail Store management, People management and Customer Interaction experience is mandatory- High Levels of Ownership and Drive- Great command of communication / language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly- High energy, cheerful person + ability to smile always despite the situation / time- Empathy for people and situations; highly approachable person- Honesty and transparency in communication; shows warmth in interactions- Extremely hard-working and committed to the cause / values / vision of UL- Love for beautiful homes, and all things beautiful; a love for aesthetics- Willingness to learn rapidly + Ability to consistently make things better- Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation- Team Management and Engagement skillsThis job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.,

Keyskills :
salescustomer serviceretailinventory managementmarketingtraining needsteam managementstore management

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