Urgent applicants for EcoCare Regional Deployment Leader

Job Description

* Mission Role being part of Service Operation Team in International & China Form part of the EcoCare Squad, driven by the Services LoB and represent GCP&SO bringing Service Operations experience into the Customer value proposition built and then drive deployement to Operations for targeted countries Scope & Environment Internal & China Services Ops scope Key responsibilities / activities RegionalGlobal EcoCare Deployment Leader Contribute to the EcoCare offer elaboration process from a Service Operations Perspective (Design & Build) - Integrate the Squads and act as key contributor to design activities as Services Operations Advocate (Value Proposal, E2E process, Operating model.), partnering with Product Owner (PO) and Global End-to-End Process Design Leader - Ensuring proper feedback loops from Services Operations - Contribute to design the Execution Playbook, ensuring easy adoption by country operations and sign-off for Services Operations Contribute to pre-launch / Pilot activities (MVP) - Partner with Launch leader, Global EcoCare deployment Leader and country FSVP tosupport the local launch team, with focus on 2Ps: process & people, as well as supporting offer localization - Support country team re pilot run : readiness assessment, country preparation activities (incl training), hypercare support; contribute to learn, fine-tune and confirm the delivery process to enforce Lead deployments activities across Services Operations (Scale) - Participate to the definition of deployment roadmaps,Monitor the progressions providing key inputs froms Services operations, and validate the roadmaps wrt Operations readiness. - Partner with Services Commer cials on all lau nch activities: preparation & roll-out - Lead and Monitor actual deployment activities for specific countries (TBD),leverage global Ecocare deployment community. - Monitor overall adoption after deployment in the region, in close coperation with global/zone teams, providing proper feedback loops to the global EcoCare leader to ensure proper continuous improvement cycles - Ensure proper hand-over to regional operations teams, including training to key stakeholders for run activities Drive Partnership with Services LoB and Services Operations - Build partnership with key stakeholders from Services LoB, Services Operations and support teams - Support Services LoB regarding evolutions and enhancements, prioritizing business value - In case of roadblocks, act as solution finder to meet business needs Contribute to Continuous Improvement on Related Tools / Processes Initiatives - Upon request, lead or contribute to targeted internal projects and transformations Requirements Education 1 A level +5 years (either engineering school, MSc, of commercial high school degree) Language requirements 1 English mandatory 2 Second language is a plus Experience 1 Minimum 5 years in project and service environments : EPC or Engineering, or execution in equipment or projects, or services operations 2 Process improvement, value chain analysis Skills requirements 1 In-depth knowledge of customer project & service business in term of value chain, trends (market, technology, organisation) and key success factors. 2 Strong team builder/team developer of multi cultural teams in complex environment and to put in place collaborative climate to leverage diversity 3 Ability to communicate effectively difficult and/or complex ideas by listening and proper information toward both external and internal stakeholders 4 Ability to adapt to Multi-culture and manage teams in a Matrix environment 5 Strong change management abilities to define its structure, support and direction then execute organisational transformations anticipating its impacts 6 Lead with Agility being a role model facing stressful issues while performing in handling wide range of situations in parallel 7 Ability to drive a high performance culture including a strong focus on mindset change towards our Core transformations Mission Role being part of Service Operation Team in International & China Form part of the EcoCare Squad, driven by the Services LoB and represent GCP&SO bringing Service Operations experience into the Customer value proposition built and then drive deployement to Operations for targeted countries Scope & Environment Internal & China Services Ops scope Key responsibilities / activities RegionalGlobal EcoCare Deployment Leader Contribute to the EcoCare offer elaboration process from a Service Operations Perspective (Design & Build) - Integrate the Squads and act as key contributor to design activities as Services Operations Advocate (Value Proposal, E2E process, Operating model.), partnering with Product Owner (PO) and Global End-to-End Process Design Leader - Ensuring proper feedback loops from Services Operations - Contribute to design the Execution Playbook, ensuring easy adoption by country operations and sign-off for Services Operations Contribute to pre-launch / Pilot activities (MVP) - Partner with Launch leader, Global EcoCare deployment Leader and country FSVP tosupport the local launch team, with focus on 2Ps: process & people, as well as supporting offer localization - Support country team re pilot run : readiness assessment, country preparation activities (incl training), hypercare support; contribute to learn, fine-tune and confirm the delivery process to enforce Lead deployments activities across Services Operations (Scale) - Participate to the definition of deployment roadmaps,Monitor the progressions providing key inputs froms Services operations, and validate the roadmaps wrt Operations readiness. - Partner with Services Commer cials on all lau nch activities: preparation & roll-out - Lead and Monitor actual deployment activities for specific countries (TBD),leverage global Ecocare deployment community. - Monitor overall adoption after deployment in the region, in close coperation with global/zone teams, providing proper feedback loops to the global EcoCare leader to ensure proper continuous improvement cycles - Ensure proper hand-over to regional operations teams, including training to key stakeholders for run activities Drive Partnership with Services LoB and Services Operations - Build partnership with key stakeholders from Services LoB, Services Operations and support teams - Support Services LoB regarding evolutions and enhancements, prioritizing business value - In case of roadblocks, act as solution finder to meet business needs Contribute to Continuous Improvement on Related Tools / Processes Initiatives,

Keyskills :
quality standardsproject managementsaplinuxshell scriptingcustomer value propositionprocess designoperation teamcustomer value