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Urgent need -Production Systems||-Permanent

1.00 to 6.00 Years   Hyderabad   31 May, 2023
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaOperations Management / Process AnalysisInvestment Banking / M&A
EmploymentTypeFull-time

Job Description

    Urgent Requirement For SPE, SME, TL For Credit Bureau DisputeRoles and ResponsibilitiesUrgent Requirement For SPE, SME, TL for Credit Bureau Dispute- HyderabadExperiance:- 1to10yrsRole :- SPE, SME, TLLocation :- HyderabadShift :- US shift- Night ShiftGreetings from Orcapod Consulting Services!Job DescriptionThe Credit Bureau Disputes Analyst is responsible for processing, resolving, and responding to customer disputes related to credit bureau reporting.In addition to the day to day volumes,this role interacts with Fraud, Collections and Credit Operations, Compliance, and/or LegalThe role entails responding to consumer requests through written correspondence in accordance with Federal regulations relatedto the Fair Credit Reporting Act along with specific state requirements.Research customer credit bureau report disputes to ensure the data furnisher (CTS client in this case) is reporting accuratelyand correct any reporting errors to ensure that regulations and requirements from both a federal and state level are appliedWhere applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrenceDescriptionFor direct disputes, contacts customers to clarify a customer disputeCorresponds with consumer reporting agencies as necessaryUpdates and responds to Credit Reporting Agencies via eOSCAR timely and accuratelyInterprets and analyses consumers written communicationsTL and Manger roles require people and performance management

Keyskills :
operationsteam leadingcompliancecreditcollections

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