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service manager

7.00 to 12.00 Years   Kottayam   16 Aug, 2023
Info Solutions HR Consultant
Job LocationKottayam
EducationNot Mentioned
SalaryRs 8 - 14 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaSite Engineering / Project Management
EmploymentTypeFull-time

Job Description

    service managerindustry automobileexp-7 to 15yrslocation -thrisur,kottayamqualification -diploma (3yr automobile engineering B-tech / M-techHere is a job description-consisting of the typical duties, tasks, and responsibilities usually carried out by most people who work as automotive service manager:
    • Oversee operations in an auto service unit to ensure compliance with quality standards
    • Contact clients and convince them to bring vehicles to their unit for repairs
    • Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
    • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
    • Conduct price negotiations with clients to reach a favorable bargain for both management and client
    • Oversee the hiring and training of an effective auto service team
    • Maintain accurate record of all accounts and relevant financial information
    • Monitor inventory to regulate and ensure availability of required vehicle parts
    • Ensure automotive service staff comply with environmental laws and regulations
    • Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
    • Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
    • Listen to client complaints and assist in addressing their issues and resolving challenges
    • Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
    • Assign and schedule work duties to auto service staff according to their skills
    • Follow up customers to obtain feedback and ensure they are satisfied with received service
    • Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.

Keyskills :
service managementservice desk

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