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Customer Success Partner

0.00 to 2.00 Years   Mumbai,India   22 Jul, 2023
Job LocationMumbai,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryLogistics / Courier / Freight / Transportation
Functional AreaSales
EmploymentTypeFull-time

Job Description

OpportunitySupports the Industrial vertical sales team to manage and grow assigned accounts in line with the organizational strategy, goals, policies and processes.Builds a good understanding of target customers and their businessMaximizes impact of transactional sales through effective probing andlead qualificationSales farming responsibilities while maintaining efficiency of sales processesProvides a personalised service and builds relationships with customersPro actively works with the sales team and other internal cross functional teams to deliver on Sales operations tasksTracks competitor information, market trends and suggests requiredactionFormulates and manages service contracts with customersCommunicates service or rate changes, notable trends, policies and otherrelevant information to assigned accountsAssists with processing price quotes and rate negotiations.Liases with the internal Tender team and the backend Sales team to achieve better task optimizationEnsures customer relationship management tools are updated on time andare of excellent qualityTypically supports a large impact client base in a large cluster..Prior experience in Sales/strong commercial acumen will be preferred..Prior experience in Special cargo/Metals/Mining/Renewables is a plus

Keyskills :
MiningSalesMetalsCustomer Relationship Management

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