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Customer Support & Operations(Airoli)

2.00 to 6.00 Years   Navi Mumbai, Mumbai City   14 Dec, 2021
Careernet
Job LocationNavi Mumbai, Mumbai City
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryIT - Software
Functional AreaSales / BD,Customer Service (International)
EmploymentTypeFull-time

Job Description

Required Process Expert for Logistic CompanyLocation: Airoli, Mumbai.NOTE: ONLY IMMEDIATE JOINERQualification: Bcom/Mcom/BBA/BMS/MBA5 days working (rotational shifts 24*7)2 offsAge: 32 YrsSalary: 3.0 - 5lpaResponsibilities:

  • Ensure timely and qualitative creation of Sales, customer invoicing & Purchase orders
  • Ensure all Contract & Prices are in place & timely updated.
  • Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.
  • Identify & apply corrective actions on system interface & conduct necessary reconciliations.
  • Ensure Standard Operating Procedures (SOP) and SLAs are prepared.
  • Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.
  • Ensure best practice is shared within teams in the GSC.
  • Have monthly one to one discussions with supervisor on performance review and development.
Stakeholder communication:
  • Timely & professional interaction with Business Partners Stakeholders
  • Interact & Co-ordinate with other teams within GSC to achieve the business & organisational goals
  • Adherence to shift scheduling, leave planning, over time, back-up planning and comply with staff policies.
  • Strict adherence to APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies.
  • Ready to work in Rotational Shift
  • Knowledge of SAP OTC and RTP module.
Contact Details:To Apply pls call @ Ankita 8750445591 or whatsapp orshare resume at ankita.bisht@careernet.co.in,

Keyskills :
standard operating proceduresownershipinvoicingplanninglogisticsplssapadherencesalesotcprocess excellencevisual management systemsvisual managementcorrective actionsperformance reviewresumebusinessrtpmanagement systems

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