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Job Location | Navi Mumbai, Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | General / Other Software |
EmploymentType | Full-time |
About Zoomcar :Zoomcar is Indias first and largest self-drive car rental service. Were intensely focused on redefining urban mobility through our dynamic car sharing marketplace platform that creates a world class experience for both owners and renters. Were currently present across 40+ cities with a fleet of over 6,500+ cars across India. Amigo by Zoomcar is a community car-pooling program for private car owners to earn rewards and reduce ownership cost by sharing their cars on the Zoomcar. Learn more here : https://www.zoomcar.com/zap/subscribe/amigoJob Description Format Position : Assistant Operations Manager /Operations ManagerExperience in years : 2 to 4 years Department/Business : Operations and Growth Location : MumbaiAdditional Qualification : - Lead operations for the Amigo vertical for Mumbai- Manage the entire ground team (TLs & execs) to drive Amigo supply growth in the city- Ensure all necessary metrics are driven in the best possible way & suggest improvements continuously- Identify gaps in operational performance in co-ordination with the central operations team- Define processes for improving the operational efficiency- Responsible for hiring and managing blue collared employees for running operations- Responsible for planning and monitoring execution of processesWe are looking for someone who is very strong on team management, data & process improvement. Someone who has the hunger to scale a new vertical in a city and ensure best customer experience is achieved via all necessary efforts!,
Keyskills :
customer relationsmarketingmanagementcar rentalteam managementbehavioral trainingcustomer experience