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At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, tha...
service levelmonitoring toolstraffic managementip telephonycisco ip telephony designcisco ip telephonytechnical supportoperating systemsavaya communication managerwan optimizationAbout Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills ac...
sqlunixlinuxsql servertroubleshootingcommunication skillssoftware engineeringprofessional serviceswfmnicecloudvisitvendorgenesysbridgessoftwarebusinessstrategyoperationsconsultingThe position support Operations for Customer Service (Inbound and Non Voice) managed out of multiple Outsourced Contact Centre partners Good knowledge and hands-on experience working on IVR/ACD platfo...
bankingfinancefilingmishealth checkcall routingcustomer serviceissue resolutionpeople managementservice operationcomputer literacydigital conversionnbfcJob Description Senior Java Developer with IVR experience
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours. There are two things that we want to share with anyone considering joining us...
customer experienceemergency servicesproject managementsmart workingvoice solutionsstatements of work sowwe are looking for candidate with Strong Java experience. - 4+ Years of Software development with Proficiency in one or more programming languages with hands on Java/J2EE/Spring Framework & REST Web ...
javasqljavascriptsql serverjqueryperformance testing toolsunit testingapache kafkatesting toolsprivate cloudbusiness analysissoftware analysisPrimary Skill required - Genesys CTI, Genesys Framework Inbound, Outbound, Reporting, Multimedia, Media Servers, E-Services, Chat and GVP - version 8.x Tools and Applications: IRD (Interactive Routin...
application supportcustomer relationsdocumentationrequirementsweb site production24x7 production supportms sqlsql serverbmc remedyoracle 11gwork orderit operationsservice levelmedia serversJob Description Should have 1 Years of Experience as Mca / Mis in Bpo Industry ability to Communicate with Clients and Stakeholders. knowledge of Forecasting, Scheduling, Capacity Planning, Rtm, Re...
genesyscontrolplanninganalysisoperationsautomationpowerpointschedulingforecastingMCA ExecutiveJob Description Profile: Mission Control Analyst WFM - Teleperformance Description: profile requires the candidate to be a master in time management and discipline rules based on company policy & bu...
real time monitoringms officecall routingdrive resultsbusiness analysismanpower planningclient interactionbusiness requirementsgenesysroutingWe have an urgent opportunity for Liveperson (Python + NLP) with an organization committed to deliver innovation and excellence across the entire spectrum of customer experience management globally ba...
svnnode.jswatson.netnlppythontfsapi developmentlivepersonlive personluisdialogWe have an urgent opportunity for Liveperson (Python + NLP) with an organization committed to deliver innovation and excellence across the entire spectrum of customer experience management globally ba...
svnnode.jswatson.netnlppythontfsapi developmentlivepersonlive personluisdialogWe have an urgent opportunity for Liveperson (Python + NLP) with an organization committed to deliver innovation and excellence across the entire spectrum of customer experience management globally ba...
svnnode.jswatson.netnlppythontfsapi developmentlivepersonlive personluisdialogJob Opening Details back to list Reference Code: RRF005091 Job Title: Genesys Engineer Category: Responsibilities: Working with customer to understand the requirements Develop IVR ...
business process mappingmusic makingcontact centerprocess mappingbusiness processsoftware developmentautomated testingivruatrmgctiemaildesignsplunknuancetestinggenesysroutingsoftwareResponsibilities: Hands on experience on Cisco routers Switches Firewalls and F5 Load Balancers upgrade and troubleshooting Investigate design plan and implement physical and logica...
switchestroubleshootingnetworkingroutersciscoRole and responsibilities:
Asterisk Developer Experience : 2- 3 Years Qualification : BE(IT/ Computer) BCA MCA - Asterisk - A2Billing - FreeSWITCH - OpenSER - IPPBX - MYSQL and PHP - IVR Technology,...
phpivrmysqlopenserasterixfreeswitchCodeIgniterLaravelSymfonyYiiCakePHPPhpMyAdminPHPUnitACDCTIUnified MessagingVoiceXMLGenesysZend FramewSymfony FramewAbout Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills ac...
contact centersolution designmonitoring toolsvendor managementcommunication skillsprofessional servicestechnology operationsinformation technologyA day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and fac...
software development life cycleclient interfacing skillssoftware configuration managementlife cycletest scriptssystem studydetail designcontact centerteam managementproblem solvingsolution designFueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering peopl...
quality toolsequal employment opportunityuse casestext analyticsfinancial servicesstrategic planningpaypal integrationcustomer servicereporting systemsglobal customer serviceinformation flowkpi analysiscall centerJob Opening Details back to list Reference Code: RRF005000 Job Title: Contact Center Design Architect Category: Experience of working on Nice In Contact platform 5+ years Experience...
drawinggraphic designsitedesigndocumentationcontact center designcontact centerdata solutionsniceemailgenesysvendorsplanningengineersmultisiteabsorptionimplementationContact Center TransformationRole and responsibilities:
Role and responsibilities:
Role and responsibilities:
Role and responsibilities:
Responsibilities: Hands on experience on Cisco routers Switches Firewalls and F5 Load Balancers upgrade and troubleshooting Investigate design plan and implement physical and logica...
switchestroubleshootingnetworkingroutersciscoRole and responsibilities:
Assistant Manager - Event Operations Role and Responsibilities Timely execution of all types of events. Developing & managing vendors and negotiating prices with them Checking availability of vehicl...
salesmisaccountstatbankingevent operationscommunication skillsrootvenueresumelightingoperationscompletionsupervisionnegotiationaustralasiaavailabilitycommunicationGeant4vendBusiness Development - Events Role and Responsibilities Identify & develop new potential clients and generating new business opportunities through research, networking, cold calling and social med...
new business opportunitiessocial mediacold callingnew businessbusiness developmentcommunication skillsresumeresearchbusinessplanningnetworkingcompletionaustralasiapresentationcommunicationNew Business ProcurRole and Responsibilities Thinking creatively to produce new ideas, developing interactive design and presenting those ideas and concepts to clients, Designing high- resolution corporate identity ...
advertisingadobe photoshopdesignbrochuresphotoshopadobe creative suitedesign briefsbusiness cardsgreeting cardsprint brokeringcreative designmicrosoft outlookinteraction designel drawate identExecutive- Events Role and Responsibilities Execution of all types of events at the grass root level, Venue setup and Venue management like setting chairs, banners, standee, Canopy, etc, Purchasing ...
winning others overvenue managementcommunication skillsrootvenuechairsresumecanopybannersmaterialspromotersmanagementcompletionpurchasingaustralasiacommunicationWinning Teamsperfmancek WinningMaximMIS & Admin Executive Role and Responsibilities Maintaining an effective administration system. Rapidly responding to and resolving any administrative problems. Coordinating office procedures. Raisi...
admin executivemicrosoft outlookoffice administrationmisexcelhouseresumeoutlookrunningmanualsdatabasepressuresupervisionaustralasiaadministrationSpreadsheetsCalendarsCalendaringAdministrative AssistancBusiness Development - IT Role and Responsibilities Identify & develop new potential clients for IT sales. social media. Meeting clients & giving presentation about our IT services such as digital m...
it servicesweb developmentdigital marketingtechnology trendsclient requirementsbusiness developmentcommunication skillsinformation technologywebsite developmentsalesresumebusinessgraphicsmarketingcompAssistant Manager - HR Role and Responsibilities Handling end to end recruitment Responsible for complete joining and orientation formalities of new employees. Maintaining Database and Personnel Fil...
salesmisaccountstatbankinggrievance handlingsalaryjoiningdatabaseattendancerecruitmentcommunicationRestructuresTUPEDisciplinariesCIPD qualifiedEmployment TribunalRedundancy Handlingmonthly repTroubleshooting required on following as daily task. Attending Openrations calls and SITMAN. Possess excellent communication skills along with ability to handle customers. 1. Expereince on Ge...
it servicesdata servicesbusiness processcommunication skillssipcloudcubesgenesysgatewaybusinessportfolioautomationconsultingBachelors Degree in Telecommunications, Engineering, Computer Science, Management Information Systems or related field, or equivalent experience. Strong working knowledge and Hands on in Cisco UCCE, ...
information systemsdraftingtelecomengineeringtechnologytelecommunicationsengineerShould have exp on Dialers namely ASPECT, GENESYS , Avaya etc. Have relevant Call centre experience Should have done MIS reporting in BPO which should include Attrition, Absenteeism, AHT, Shrinkage, a...
excelmisv lookupsabsenteeismvlookupms excel pivot tablesconditional formattinghlookupsattritionsumifreportingshrinkagearray formulasexcel dashboardsformulasbpomis reportingadvance excelmacrocall centerThe Contact Center SRE and Application Support Engineer within a Production Management team is responsible for the technical support of global production applications and infrastructure. The selected ...
root cause analysiscontinuous process improvementlife cycleroot causeit securityweb servicescall routingcontact centersecurity tools JOB PROFILE
Requirements 5+ years n Experience with React.js n In-depth knowledge of JavaScript, and at least some familiarity with ES6+ n Experience with modern JavaScript libraries and tooling n Commanding gras...
javacssdanishformsgatewaycontact centerdata structuresproblem solvingweb technologiessoftware developmentjavascript librariesdomgraspgenesyssoftwarecrossbrowser compatibilityreactjsIT Platform Specialist- Genesys Position Summary: To build and deploy end to end IT solutions for business and markets, involving configuring and integrating standa...
technical solution designtest casesmusic makingtest strategysolution designbuild automationtechnical designsoftware qualitybusiness analysisbusiness operationssoftware developmentJob Description Should have 1 Years of Experience as Mca / Mis in Bpo Industry ability to Communicate with Clients and Stakeholders. knowledge of Forecasting, Scheduling, Capacity Planning, Rtm, Re...
genesyscontrolplanninganalysisoperationsautomationpowerpointschedulingforecastingMCA ExecutiveJob Description Profile: Mission Control Analyst WFM - Teleperformance Description: profile requires the candidate to be a master in time management and discipline rules based on company policy & bu...
real time monitoringms officecall routingdrive resultsbusiness analysismanpower planningclient interactionbusiness requirementsgenesysroutingRoles and Responsibilities -Call Forecasting yearly, monthly, weekly, daily and half hourly using forecasting models -Provide business analytics and data gathering to support detailed...
workforce managementcall routingservice levelscontact centerroutingcommercial modelsmanagement systembusiness analyticsservice levelgenesysmetricsvendorsbusinessplanningreviewsrootcontact centerscontact center managementcenter managemExecutive- Events Role and Responsibilities Execution of all types of events at the grass root level, Venue setup and Venue management like setting chairs, banners, standee, Canopy, etc, Purchasing ...
winning others overvenue managementcommunication skillsrootvenuechairsresumecanopybannersmaterialspromotersmanagementcompletionpurchasingaustralasiacommunicationWinning Teamsperfmancek WinningMaximRole and Responsibilities Thinking creatively to produce new ideas, developing interactive design and presenting those ideas and concepts to clients, Designing high- resolution corporate identity ...
advertisingadobe photoshopdesignbrochuresphotoshopadobe creative suitedesign briefsbusiness cardsgreeting cardsprint brokeringcreative designmicrosoft outlookinteraction designel drawate identBusiness Development - IT Role and Responsibilities Identify & develop new potential clients for IT sales. social media. Meeting clients & giving presentation about our IT services such as digital m...
it servicesweb developmentdigital marketingtechnology trendsclient requirementsbusiness developmentcommunication skillsinformation technologywebsite developmentsalesresumebusinessgraphicsmarketingcompAssistant Manager - HR Role and Responsibilities Handling end to end recruitment Responsible for complete joining and orientation formalities of new employees. Maintaining Database and Personnel Fil...
salesmisaccountstatbankinggrievance handlingsalaryjoiningdatabaseattendancerecruitmentcommunicationRestructuresTUPEDisciplinariesCIPD qualifiedEmployment TribunalRedundancy Handlingmonthly repMIS & Admin Executive Role and Responsibilities Maintaining an effective administration system. Rapidly responding to and resolving any administrative problems. Coordinating office procedures. Raisi...
admin executivemicrosoft outlookoffice administrationmisexcelhouseresumeoutlookrunningmanualsdatabasepressuresupervisionaustralasiaadministrationSpreadsheetsCalendarsCalendaringAdministrative Assistanc* Project Role : SeniorSupport Lead Project Role Description : Support and maintain the production systems maintaining the SLA s Must Have Skills : Understanding on ...
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