good opportunity Implementation Consultant - SaaS

6.00 to 10.00 Years Chennai, Hyderabad, Kolkata 01 Sep, 2022

Job Location	Chennai, Hyderabad, Kolkata
Education	Not Mentioned
Salary	Not Disclosed
Industry	Recruitment Services
Functional Area	Management Consulting / Strategy
EmploymentType	Full-time

Job Description

Responsibilities:- Implement and manage a large volume portfolio of key customer accounts- Responsible for optimal solution design and ensure it meets the clients business needs - Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution- Oversee successful implementation/configuration of Replicons product suite for each customer account by closely working with business analyst- Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action- Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines- Participate in project planning activities, including defining detailed project tasks/activities- Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing- Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists- Responsible for overall project management, stakeholder management and customer management- Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement- Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customerQualifications:- Degree or equivalent work experience in the software industry- PMP, ITIL certification is a plus- Overall 8+ years of experience with 6+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus- Excellent business acumen and experience dealing with challenging situations- Experience working and communicating with C level executives and HR/Payroll heads- Experienced in handling multiple complex engagements simultaneously,

Keyskills :
salesbusiness analysiserpproject managementsoftware industrycustomer relationsproject planning

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