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IT Business Systems Analyst

4.00 to 6.00 Years   Chennai, Hyderabad, Kolkata   15 Jun, 2022
Job LocationChennai, Hyderabad, Kolkata
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    At least 5 years of experience in performing business and systems analysis.- Excellent understanding of the CRM platforms (Salesforce preferred), including module implementations.- Experience with SQL and Crystal Reports.- Good knowledge of ERP, Dynamics 365 Finance and Operations preferred.- Good understanding of Quote to Cash and supporting processes/technologies.- Good knowledge of marketing automation solutions such as Pardot.- Good knowledge of web and ecommerce technologies such as Wordpress and WooCommerce.- Good understanding of data analysis and ability to write reports with tools such as PowerBI.- Excellent understanding of the phases in the application development lifecycle (specifically the requirements gathering, testing, and documentation).- Demonstrable experience supporting front office staff members and departments (Marketing, Sales, Customer Services).- Strong analytical skills.- Well-rounded individual with the ability to work with a diverse business applications portfolio.- Strong customer focus.- Ability to work with others on the team or as an individual.- Ability to work with technical and non-technical resources.- Strong interpersonal communication skills and the ability to work across business functions.- Experience with project management.- Superb communication skills, the ability to build a supportive and inclusive team culture.- Strong background in ITSM and familiarity with frameworks, such as ITIL.,

Keyskills :
MarketingSales

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