Senior User Researcher

Job Description

You will build a deep understanding of users, competition and market, and conduct analyses in a fast-paced, agile environment. You ll improve the solutions we build by uncovering actionable insights for the existing product, as well as gaps, needs, and opportunities to guide future investments. You ll work with designers, product managers, and developers to strategize together on ambiguous and ambitious challenges. You ll use your storytelling skills to inspire change at all stages of product development by delivering engaging, insightful, and action-oriented recommendations that are easy to digest and act upon. Your primary job as an advocate for our users is to turn their needs into reality by helping the product team understand what would make a user s experience more useful, valuable, and delightful. You will work in a high performing UX Research team where community of practice and learning from one another keeps everyone supported while working at a fast pace. In addition, you ll be joining Microsoft s larger community of researchers across the globe where we share best practices and celebrate our learning in an annual conference, publications, mentorship programs, and more. Responsibilities
• Work closely with cross-functional product teams to develop a research strategy that includes generative and evaluative research studies, and ensure the right data is being collected to positively impact the product direction
• Conduct a mixture of qualitative and quantitative research activities to inform product design, including but not limited to: usability studies, heuristic evaluations, interviews, surveys, user journey maps, benchmarks, telemetry analyses, and personas
• Communicate your findings in a clear, concise, and visual (when appropriate) manner to our key stakeholders on the product and design teams, and drive meaningful action based on those findings
• Create durable research insights that align with user-centered design principles and positively impact Dynamics 365 and Microsofts overall product portfolio
, Requirements
• A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
• 5+ years of experience conducting product design research
• Demonstrated experience with using and appropriately selecting a wide variety of design research methodologies including but not limited to: usability studies, prototype testing, concept value testing, field/remote studies, in-depth interviews, heuristic evaluations, user journey mapping, personas, competitive reviews, benchmark studies, and surveys
• Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction
• Strong leadership skills to deliver projects and customer insights within and across product teams that resulted in strong product impact
• Proven ability to develop and communicate a research plan that balances strategic and tactical needs
• Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities
• Excellent communication and project management skills
• Experience with UI design best practices and agile software development
• Ability to work effectively with members of other teams and disciplines
• Good understanding of and experience with software and tools for user research (e.g., Usertersting.com, UserZoom, Figma, Qualtrics)
Although this role is opening in Hyderabad, the team embraces hybrid work and encourages applicants from any region in India (Bangalore, Hyderabad and Noida) to apply.#DTStudio#DTPJOBSAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Keyskills :
work effectivelyuser researchnew trendscommunity of practicemusic making