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Zonal Manager_Field Sales and Servicing

4.00 to 6.00 Years   Lucknow,India   25 Jun, 2023
Indiamart
Job LocationLucknow,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT / Computers - Software
Functional AreaSales
EmploymentTypeFull-time

Job Description

This is a P&L Leadership position that involves servicing existing customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuringcustomer delight through a need-sensitive client servicing team, and executing various marketinginitiatives.Job Responsibilities:

  • Grow the business in terms of top-line & bottom-line for the Zone
  • Develop & execute the annual operating plan - revenue & cost planning and forecasting
  • Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing
  • paid members
  • Ensure timely delivery of services to clients
  • Analyze customer feedback, draw business intelligence and review the benefits of core services being
  • offered and ensure a high client satisfaction level
  • Setup a system that delivers high customer retention
  • Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight
Candidate Attributes:
  • Data analytic
  • Customer focus & service orientation
  • IT savvy & process orientation
  • Minimum experience of 4+ years in managing a large team size of 100+people

Keyskills :
Data analyticCustomer FocusIT savvyProcess OrientationService Orientation

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