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Position Location Qualification Age Limit Junior level position in Admission Dept. Mumbai BCom/ MCom, MBA(Finance) Upto 30 years Experience : - 2- 3 years experience in DP/ RTA or broking firm w...
rtabrokingcommunicationeWFMCentreVuCredit HireAspect ACDIndustrial DiseaseRIESSPBlue PumpkinIndemnityExcessCaptive InsuranceInsurance BrokerageReal Time RepDirectOfficers Liability InsuranceOperations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading cap...
real time monitoringcall center operationscall center managementback officeservice levelcontact centerglobal financesmall businessdeposit growthcall centerWe are Hiring For Customer Support Representative- Day Shift Roles and Responsibilities :- Displaying complete onus to customers queries / problems - Delivering se...
salescall flowcall flow designcall reportingcall controlcustomer satisfactionbehavioral trainingcall monitoringcall managementcsatprocess efficiencycourtesyewfmcost efficiencycustomer complaintscontact center optimizationbusiness process ePosition Title: Analyst RTA Business Unit / Division: Operations - IRL Reports To (Title): RTA Team Leader Location: Mumbai (WFO/WFH- Hybrid) Shift: Rotational 12 pm to 1.30 am (9 and half hour shifts...
queue managementcmdbservice deskslacall monitoringreal time monitoringincident managementqueuingservice improvementrtamanagementewfmescalation processreal time reportsproblem managementservice continuitymajor incident managementinteractivDART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the CCB Operations. We are a global group with presence in US, India & Philippines. The po...
customer relationsdocumentationrequirementsfunctionalbusiness requirementscall center technologydata analysiscommunity bankingcall centerWe are Hiring For Customer Support Representative - International voice Roles and Responsibilities :- Displaying complete onus to customers queries / problems - D...
ewfminternational voicecall controlcall managementbehavioral trainingcustomer supportcustomer satisfactionsalescourtesycall qualitycommunicationcall flowcsatcustomer complaintscall flow designcall monitoringcontact center optimization
Description: DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the CCB Operations. We are a global group with presence in US, India...
customer relationsdocumentationrequirementsfunctionalbusiness requirementscall center technologydata analysiscommunity bankingbusiness operationsbusiness intelligencemissassqlcall centerWFM Scheduler
Dear Candidate, We are hiring Team Lead - Quality for an International Client, Please find below the Job Details. Interested candidates shall call - 9900039326 / 9940640058 Minimum 1 Year of Experi...
call flow designcareer developmentcsatcall reportingcall controlewfmcall qualityenglishnew hire orientationshinditraining deliverycall monitoringbehavioral trainingmechanismcall flowaddiecall managementtraining needs analysiscontact cOperations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading cap...
billingdeliveryroot causeblack beltroot cause analysiscontact centerforecastingback officecall center operationscitrixservice levelcall centerOrganization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgag...
real time monitoringcall center operationscall center managementback officeservice levelcontact centerglobal financesmall businessdeposit growthservice levelsbusiness loanscall centerDevelops schedules that effectively deliver staffing levels that consistently achieve service level commitments. Manages non-productive time request process, ensuring activities are planned without i...
agileprogram managementproject managementdeliverymanagementnew hiresoptimization strategiesoffshoreservice leveltrainingdetailingewfmanalysisdatabasestaffingpatternschedulereviewsdstDescription: DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the CCB Operations. We are a global group with presence in US, India...
customer relationsdocumentationrequirementsfunctionalbusiness requirementscall center technologydata analysiscommunity bankingbusiness operationsbusiness intelligencemissassqlcall centerDescription: DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the CCB Operations. We are a global group with presence in US, India...
customer relationsdocumentationrequirementsfunctionalbusiness requirementscall center technologydata analysiscommunity bankingbusiness operationscall centerMust Have:
Description: DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the CCB Operations. We are a global group with presence in US, India...
automationsalesaccountsbusiness intelligencecomcall center technologydata analysisbusiness operationsmissqletlcmssmeivrssisssrsdartfraudcall centerMinimum 6months experience into capacity planning is mandatory. Previous exp in a dynamic, fast-changing call centre environment required. Experience in IEX, Blue Pumpkin is well & Good Min HSC Passed...
blue pumpkinimpact 360call center developmentacdiexivrcopcworkforce managementreal time reportscapacity planningctiewfmplanningcentrevuavaya productsaspect acdiex total viewcall loggingcall centerDear Candidate, Hiring for WFM for below mention profiles. Please find the job description below. Position: WFM RTA- 6 LPA WFM Scheduler -6.5 LPA Resource Planner - 9 LPA Manager WFM - 11 LPA ...
forecastingreal time analysisiex total viewewfmbillingresource planningplanninganalysisiexwfmschedulingcapacity utilizationcustomer relationscommunicationrosteringaspectmxgcapacity planningwfm - forecastingmanager wfmJob Description KAM job will be to identify, plan, and manage proactive, consultative opportunities/pursuits and operations regularly in the account both Govt./PSU as well as Enterprise accounts. Thi...
impact 360copc registered coordinatorcsatprocess transitioningblue pumpkincall qualityoperationsbusinessewfmplanningperceptionengagementcall monitoringtransactional qualityenterpriseRoles and Responsibilities Should Have good communication skills Must have exp in Asp.net, Sql and Reporting tools Desired Candidate Profile WFM is available till...
sqlwfmreportingcommunicationPLSQLXMLSQL Server Integration ServicesLoadSQL Server Reporting ServicesSQL TuningUnified Modeling LanguageIEXeWFMCOPCIEX Total ViewBlue PumpkinCall Center DevelopmentaspnetTransactSQLExtractTransformNET FrDescription: DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the CCB Operations. We are a global group with presence in US, India...
call center technologydata analysiscommunity bankingbusiness operationsbusiness intelligencemissassqlcmssmeivrdartcloudfraudcognospythonbankingtableaualteryxcall centerAs a Workforce Analyst II within the Operations Infrastructure Workforce Management Team for Consumer and Community Banking (CCB) you will lead processes and projects that support the alignment of bus...
forecastingbillingblack beltcitrixdeliveryroot causeservice levelcontact centermultiple sitesservice levelsmicrosoft officecall centerReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
social mediadesign strategydesignsearchstrategyfacebookinstagrammoniteWFMBlue PumpkinIEX Total ViewAdherenceCentreVureal time monitingingReal Time RepRealtime MonitingRealtime DataRealti
Quality Analyst - Bangalore Education - Any Graduate Experience - Min 1 yrs as a BPO QA Skills- 1. Call auditing 2. Calibration, QC tools, BQM, Feedback sharing methodology etc. 3. Excellent comm...
call flow designcall controlcsatcustomer relationsquality analysistest casesauditingqualityqueue managementcalibrationewfmcall qualityanalysiscall managementimpact 360call monitoringu.s. pharmacopeiatransactional qualitymonitoringRectitude Workforce Solutions Require(Fresher ) SmartRecruiters Company Description
Urgent opening for one of the leading company. Job Description End to End Recruitment.U...
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering peopl...
needs assessmentpersonal accidenttraining needscritical illnessquality reviewscorrective actionfinancial servicesmusic makingkey metricsteam learningchange managementequal employment opportunitySummary of Primary Job Responsibilities:
Responsible in creating forecasts, scheduling, capacity planning and other workforce reports requested. Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on s...
on sitems officemicrosoft excelproblem solvingspecial projectscapacity planningworkforce managementcontinuous improvementmisRoles and Responsibilities For Process Consultant Exp: 5 to 8 years international exp For Senior Process Consultant Exp: 7 to 9 years International exp (2.5 years in QA/QC, Call audit, Call mo...
call flow designtransactional qualitycustomer relationsmonitoringcall controlcall monitoringqualitydocumentationcall qualitycsatinsuranceewfmimpact 360call managementqueue managementcall auditconsultingRoles and Responsibilities To handle investor complaint and deal with RTA To deal with ROC/RD/MCA office/Stock Exchange Well conversant with MCA Portal Desired Candidate Profile ...
enterprise vaultcredit hireoffice communications serverriesspblue pumpkintmgforefrontaspect acdblackberry enterprise serverrtacentrevuindustrial diseasebackup execwsusreal time reportsgroup policyexchangeewfmhypervGreetings for the day, We have Openings for Scheduler in WFM Department. location Chandivali (Andheri) Qualification - Undergraduate Experience with 1-3 years of experience as a Sc...
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